Paydock customers will be excited to hear of Simon Lenton‘s appointment to position of Chief Operating Officer at Paydock. “Paydock is a truly unique company. It’s product and service offerings are compelling and its ability to execute is unstoppable. However, what really sets Paydock apart – the reason why I joined this company – […]
Paydock has partnered with Digital Junction to produce a seamless plugin for the popular WHMCS platform broadening the accessible gateway support from approximately 30 to over 50. WHMCS is trusted by over 35,000 customers in over 200 countries and with Paydock web hosts will be able to better work with current and new payment […]
Paydock will expand its range of secure, mobile-friendly payment options to merchants to include the new Bluechain service. Bluechain’s mission is to simplify the checkout process for consumers and drive new revenue for merchants. By allowing Bluechain registered customers to quickly and safely pay on their mobile with just a few taps while protecting […]
PayPal recurring payments are dead easy on Paydock. Online merchants can access rich recurring functionality, improve their brand experience and reduce internal time, cost and effort when taking and managing recurring payments through PayPal with Paydock. PayPal is a vital part of the payments ecosystem, with over 7bn transactions processed during 2017 (Statista). If you […]
Closing the payments loop Our mission to accelerate payments innovation and improve our customers’ bottom line has taken a significant leap forward this week with the release of our Split Payments integration. As our first live payouts/transfers feature, merchants are able to further reduce cost and grow their businesses with efficient and cost effective […]
Interview with Andrew and Rob about payments, Fintechs in Australia and what disruption really is. The interview was held in the Paydock Sydney offices on 26th September 2018 with Andrew Stein, Founder and CEO of Payreq, and Rob Lincolne, Founder and CEO of Paydock. Those two experts went very deep into various topics around payments, tech and […]
Assign single charges to subscriptions A rarely talked about but important feature of subscriptions is the ability to take a one-off charge and have it applied to a subscription. The good news is we’ve now released this for all customers in the Paydock API (see docs). This feature is designed to combine with Paydock’s ability to […]
How Paydock and The Fundraising People are raising the bar in charity donations The Fundraising People are an ethical fundraising organisation and have been successfully helping charities secure regular giving donors through face to face campaigns in Australia and New Zealand since November 2008. In order to better increase the return for-cause organisations receive from face to face […]
Ezidebit and Paydock Partnership We are excited to announce our official partnership with Ezidebit. We believe that together we can improve merchant and consumer payment experiences to deliver more value and better experiences to the Australian payments market. Connecting Ezidebit via the Paydock API has never been easier: Simply set up a merchant agreement with […]
Paydock UI updates introduced to you in this video The latest UI updates in your PayDock account include: Ability to delete your customer’s payment sources Easier editing of your customer’s details Better overview of your customer’s payment sources Expiry date and CCV editing Better overview of available payment gateways and services Changed the word “gateways” […]
At Paydock we believe in payments beauty. Too often, merchants expend significant time and money into development, customisation, marketing, systems integration, sales and product only to have the customer struggle at checkout. At Paydock we are dedicated to ensuring your customers have an optimised payment experience no matter what payment service you use today – […]
Industrie&Co and Paydock partner to accelerate payments innovation in Australia. Since 2007, Industrie&Co has helped clients build software-powered products, platforms, and deliver enterprise grade solutions at startup speed. Founded by Con Zeritis, the organisation’s vision is to harness the power of technology to improve our lives at work and beyond. Within offices in Sydney, […]
Buy now, pay later (or BNPL). What’s possible for merchants and how Paydock closes the gap. I don’t have to pay for this right now? The retail industry has experienced an enormous boost since payments service providers such as Afterpay, ZipPay, OpenPay, Affirm and Sezzle are allowing consumers instalment payments over multiple weeks or […]
Good news for our eCommerce friends; Managing eCommerce payments has just become easier with the release of our first WooCommerce plugin. Get access to one of the world’s largest online shopping frameworks with the flexibility and ease that Paydock provides ensuring your customer’s checkout experience to be seamless and beautiful – no matter what payment […]
Managing a team’s permissions and access to sensitive customer and payment data in an increasingly complex payments world has traditionally been complex and difficult. With new payment methods entering the market and different providers providing different logins with different permissions, managing an organisational-wide policy has been difficult… until now. As one of our most asked for […]
Following on from our .Net & Java SDKs, we’ve now released our php SDK. This provides a friendly way to access Paydock, making it even easier to use Paydock. You can pull this down through composer on Packagist The code is open source on github. Providing the right interface One of the questions when […]
PayDock has now released Java SDK, which can be downloaded from JCentre. There are different dependency snippets to be inserted in your code based on your selected build settings (we support Gradle, Maven or Ivy). The library is opened sourced and can be found here. Specific tests for you to reference in your program are here. Planning Writing […]
We’re excited to announce we’ve released our .Net core SDK for Paydock. This is SDK makes is easier to use Paydock from any of the .Net based languages and deals with a lot of the plumbing necessary to make the HTTP calls. You can pull this down through nuget (.Net 4.0, .Net Core) and the code […]
What is UI/ UX? User interface (UI) and User experience (UX) are both becoming increasingly important in today’s digitalised world. UI refers to the series of screens, buttons, pages, icons etc. that users use to interact with a certain device. UX, on the other hand, refers to the whole experience users have with the interface. […]
Customer loyalty is the success of a business in maintaining a long term relationship with the customer. When a customer is loyal, they are likely to return to the brand to make purchases. It can also be described as ‘brand loyalty’. With 82% of adults loyal to brands and 84% loyal to retailers, building up brand […]
SMS (Short Message Service) is one of the most reliable and influential communication mediums in the market today, with around 82.1% individuals saying that they open every SMS text message they receive. How you can take advantage of the trends in SMS messaging? SMS messages have an overall 98% open rate, compared to a 20% open rate […]
We are excited to announce our partnership with eWAY as one of our supported payment methods. We are delighted to enable all of our clients access to eWAY’s payments services to create more value for your customers. What is eWAY? Trusted by more than 26,000 Australian merchants, eWAY is one of Australia’s leading payments providers. […]
A recent survey by the RBA (Reserve Bank of Australia) detailing records about every transactions individuals made for a week, as well as value, payment method, channel (online or in person) and type of merchant provided key information about Australian payments preferences and attitudes. Cards Australia is among the top-ten non cash markets in the […]
China’s eCommerce market is expected to record a compound annual growth rate of 23% through to 2020. China’s movement from being cash dominated straight to mobile payments has been attributed in part to the late mover advantage. Since China does not have an entrenched credit card culture, the jump from cash to mobile was much […]
The World Payments Report reported that global non cash transaction volumes grew 11.2% during 2014-15 to reach 433.1 billion, the highest growth of the past decade, and slightly above last year’s prediction. Developing nations increased global non-cash transaction share, with two regions in particular fuelling this growth. Asian countries experienced impressive growth in non-cash transactions […]
What are the current problems surrounding gateway integration? Talking to some of our payments advisors, we found that common problems faced by developers surrounding the integration of gateways include: Upfront cost Different technologies used by each gateway Each gateway has its own API (eg REST, SOAP) as well as a different required data and […]
From prehistoric systems of barter and trade to simple forms of currency, and paper cheques to little plastic cards, it is evident that payment methods are constantly evolving. The modern rise of new alternative payments methods (non cash methods of transaction) such as E-wallets, digital currency, mobile payment methods and so forth can be seen […]
What is checkout friction? Checkout friction is anything that stands between your customer wanting a product and being able to purchase it. This includes things that slow down the process, including typos, slow loading pages, pop up ads, sign up processes or even things that stop the purchase altogether, such as an outdated link on […]
What are recurring payments? Recurring payments are automatic payments deducted from a credit card or bank account on an agreed schedule (e.g. daily, weekly, monthly). Recurring payments are useful for a wide range of payments – such as subscriptions for magazines, membership clubs and utilities bills. What are the advantages for merchants? Decreases late or […]
Paydock would like to congratulate SumoSalad on winning Best Innovation in the Health Category at the prestigious QSR Media Detpak Awards for its My Sumo app! Launched in January 2017, the app allows customers to create and pay for their own salads and wraps before picking them up in-store. When designing, SumoSalad needed to ensure […]
According to Statista, the global average cart abandonment rate for the second quarter of 2016 was 74.52%. This means that out of 100 potential customers, 75 are leaving for reasons such as “extra costs too high”, “the site wanted me to create an account” and a “too long/ complicated checkout process”. Yet, the high cart […]
Right off the back of our Inside Retail exhibition, we haven’t stopped moving.We’re proud to announce that we will be exhibiting at CeBIT Australia, the largest and longest running technology conferences in Australia. CeBIT Australia is a B2B technology conference held at the beautiful ICC Sydney on the 23rd of May to the 25th of May. Here is […]
It’s now even easier for developers working with .Net to drop Paydock into your payments ecosystem. Paydock has just released its .Net Software Development Kit providing a low friction development experience on .Net. Find our SDK on Nuget – https://www.nuget.org/packages/PaydockSdk At Paydock, we want to be an active part of the developer […]
You get a hit on your e-commerce store, they browse around your site and find an item they like. They have filled their online shopping cart and are ready to purchase. They get ready to pay… and find no PayPal or AMEX. They get frustrated and leave. Does this sound familiar? It’s the story […]
We’ve made eliminating payments pain even easier for ecommerce retailers and online transactors with our better looking and more user friendly developer documentation. Jump over to https://docs.paydock.com/ to experience a refreshed user interface, comprehensive code snippets and intuitive user experience on top of the same easy-to-digest information on navigating the Paydock API, Paydock.js and iFrame […]
One of the most costly aspects of running a SaaS, member-based or Not-for-Profit organisation is the cost of failed payment management. We’ve seen extreme cases where it’s been cheaper to write payments off as bad debts, rather than chase, such is the cost. We’d like to solve that problem for you. Paydock helps with our […]
We’re putting even more power back in the merchants’ hand with our PayPal Express Checkout integration. Merchants on Paydock and using PayPal as their payment gateway can now use PayPal Express Checkout as an integrated service for smoother consumer purchasing experiences. Merchant now have the power to deliver seamless checkout experiences and create new revenue all the […]
Clean Is In – and that’s why we’ve given our platform a facelift with a new interface. We’re pleased to announce that everything our customers know and love is now sleeker, more professional and easier to use. And don’t worry, we’ve only optimised the user experience – all our functionality still remains (What do we […]
Gateway Tuning Configuration Capability We love how involved our customers are in Paydock. One of the most frequent requests we hear has been, “I’ve connected my gateways, but now I’d like to tune the behaviour of each of those gateway connections.” This may be configurable field mapping or the ability to utilise certain, gateway-specific functions and features as you choose. […]
More than just your average recurring engine While many services have the ‘recurring’ sticker, we strive to deliver the kind of recurring you can build your business on. We’ve now extended our subscription engine to include some fancy (and handy) termination logic. This means you can, as of today, build products and services that create new opportunities for […]
Easy and automated access to alternate payment types increases conversion – yet traditionally has been something of a challenge for merchants. Wiring in new (or multiple) gateways, stitching back-end integrations and layering accounting and reconciliation processes often means the cost-to-benefit ratio stops stacking up even before you’ve even begun. So, while we know the payment structures on payment types such as direct-debit are attractive […]
Q: What’s the value of a backup gateway? A: You never know till it’s down. Today, one of our valued customers, ‘Mitch’, had an experience where his payment gateway’s production API was unresponsive. Orders were coming in and hitting a brick wall. While we understand there’s a range of reasons why this might happen (and very often […]
Yes, the client always comes first You guessed it. Client-side tokenisation and the release of paydock.js. Build secure client-side and javascript apps, reduce your PCI compliance scope and take advantage a lovely drop-in JS script. Read our friendly docs for how to implement it. Also delivered direct your door are a fresh batch of Web Client updates […]
New week, new updates, new value. We’ve got some tasty treats for you in the latest release – including Pre-Card-Expiry Notifications and support for NAB Transact. This is great news if you’re an existing Transact customer or looking for the right gateway partner to grow with. Pending-expiry Notifications mean you can pre-emptively connect with your customers/donors and avoid […]
So yeah, We’re pretty fixated on delivering a platform that builds ever more value into your payments experience. ‘Geneva’ is no exception, but we’ll let the release speak for itself – see below. As always, we’re here for you, The Paydock team API Release (v1.1.9) Create refund-event notifications (Notifications API docs) Refund Requested Refund Failed Refund Processed Archive […]
Elton comes with a swag of new goodies including more searchable parameters in the Charges API, interface improvements and of course, even more love.
If you could use one word to describe dealing with payment gateways what would it be? A cornerstone of doing business online, and taking payments through web apps, websites, or now even in-store, is having the right infrastructure to support your business. Key to this is having a payment gateway. Payment gateways are […]
By using Paydock you too can combine the powers of your payment gateways (and get some added benefits too) Take two great payment gateways Pin Payments and Ezidebit. Ezidebit are the direct debit experts. Their platform allows you to get paid in multiple ways and direct debit is obviously one of their biggest features. Pin […]
Someone recently said to me, ‘I have a payment gateway already, why should I pay to use Paydock?’ Of course I immediately thought, ‘Well it’s pretty obvious isn’t it? I mean it’s Paydock it’s amazing.’ It’s not a big shock that he wasn’t 100% sold on it without being a part of it already. So […]
After 2.5years of development, and a lot of sweat, we have launched! The team has worked so hard with a vision to make online payments easier to setup, manage, and maintain with less cost than traditional approaches. Businesses and nonprofits are often limited in their ability to drive real-time engagement and manage their one-off and […]
‘If you could use one word to describe dealing with payment gateways what would it be?’ For the last decade the web has radically changed the way we live. Paper bills are almost a novelty, picking up a parcel at a ‘parcel locker’ because we do so much shopping online is now a thing. Large […]
In May and June we conducted the 2015 Payment Gateway Survey, we wanted to know what people thought of their payment gateways, and how they would improve on what they were offered. It was an eye opening survey, with some of our assumptions challenged, and others reinforced. We heard from businesses, developers, and nonprofits – […]
It’s a refrain heard so many times – and it’s why PayPal has become so popular, even in Australia. ‘Let’s just use PayPal, it’s so much easier.’ Using PayPal has become one of the first things to think of when you’re thinking about taking payments online. Many businesses start down this track, and continue for […]
So you’ve decided to move to a new credit card processor. You think to yourself it won’t be a problem, because with today’s technology you should be able to move any information that’s yours. It’s yours right? It’s not always in the front of your mind, but consider the following scenario. “If you want to […]
It’s a great day! Paydock is now connected with Westpac’s PayWay payment processor. PayWay is already one of Australia’s most popular payment gateways and is now even more powerful with the technology of Paydock. Along with Payway’s stability and security Paydock brings the power of: Webhooks & notifications Integration with other SASS products Error handling […]
We’re excited to announce that Paydock is now connected with Ezidebit, the direct debit experts. Ezidebit is a great way to take direct debit payments, and powers payments for over 16,000 businesses. Now along with Ezidebit’s direct debit powers, PayDock adds the ability to: Easily integrate with other SASS products Accept multiple currencies Use webhooks and […]
All payment gateway issues are now resolved. In case you are wondering, yes we are now evaluating other services to replace @SecurePayAus — Burst SMS (@burstsms) April 27, 2015 It’s something you probably wouldn’t think of when you’re building an online store – What happens when my payment processor breaks? After all, it doesn’t seem […]
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