PayDock and Round Table Apps Help SumoSalad Win QSR Media Award

PayDock would like to congratulate SumoSalad on winning Best Innovation in the Health Category at the prestigious QSR Media Detpak Awards for its My Sumo app! Launched in January 2017, the app allows customers to create and pay for their own salads and wraps before picking them up in-store. When designing, SumoSalad needed to ensure …

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PayDock Exhibits at B2B Technology Conference CeBIT Sydney!

Right off the back of our Inside Retail exhibition, we haven’t stopped moving.We’re proud to announce that we will be exhibiting at CeBIT Australia, the largest and longest running technology conferences in Australia. CeBIT Australia is a B2B technology conference held at the beautiful ICC Sydney on the 23rd of May to the 25th of May. Here is …

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Simpler Development With Our PayDock .Net SDK Release

  It’s now even easier for developers working with .Net to drop PayDock into your payments ecosystem. PayDock has just released its .Net Software Development Kit providing a low friction development experience on .Net.   Find our SDK on Nuget –   At PayDock, we want to be an active part of the developer …

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More Powerful API Documentation For Your Developers

We’ve made eliminating payments pain even easier for ecommerce retailers and online transactors with our better looking and more user friendly developer documentation. Jump over to to experience a refreshed user interface, comprehensive code snippets and intuitive user experience on top of the same easy-to-digest information on navigating the PayDock API, Paydock.js and iFrame …

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Customer Defined Retry Logic

One of the most costly aspects of running a SaaS, member-based or Not-for-Profit organisation is the cost of failed payment management. We’ve seen extreme cases where it’s been cheaper to write payments off as bad debts, rather than chase, such is the cost. We’d like to solve that problem for you. PayDock helps with our …

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Welcome Scott

We are proud and excited to welcome Scott Lingard as Head of Partnerships at PayDock. Continuing our vision to radically support merchants and service providers who seek to provide customers payments freedom, Scott brings great passion and experience. Scott is a recognised figure in the Australian payments industry, successfully operating as the Head of Partners at …

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How To Integrate PayPal Express Checkout With PayDock

We’re putting even more power back in the merchants’ hand with our PayPal Express Checkout integration. Merchants on PayDock and using PayPal as their payment gateway can now use PayPal Express Checkout as an integrated service for smoother consumer purchasing experiences. Merchant now have the power to deliver seamless checkout experiences and create new revenue all the …

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PayDock Product Update: July 2016

Gateway Tuning Configuration Capability We love how involved our customers are in PayDock. One of the most frequent requests we hear has been, “I’ve connected my gateways, but now I’d like to tune the behaviour of each of those gateway connections.” This may be configurable field mapping or the ability to utilise certain, gateway-specific functions and features as you choose. …

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PayDock ‘Orta’: New subscription capabilities + more

More than just your average recurring engine While many services have the ‘recurring’ sticker, we strive to deliver the kind of recurring you can build your business on. We’ve now extended our subscription engine to include some fancy (and handy) termination logic. This means you can, as of today, build products and services that create new opportunities for …

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Direct Debit Recurring – Save Money, Earn More

Easy and automated access to alternate payment types increases conversion – yet traditionally has been something of a challenge for merchants. Wiring in new (or multiple) gateways, stitching back-end integrations and layering accounting and reconciliation processes often means the cost-to-benefit ratio stops stacking up even before you’ve even begun. So, while we know the payment structures on payment types such as direct-debit are attractive …

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$4000 in minutes

Q: What’s the value of a backup gateway? A: You never know till it’s down. Today, one of our valued customers, ‘Mitch’, had an experience where his payment gateway’s production API was unresponsive. Orders were coming in and hitting a brick wall. While we understand there’s a range of reasons why this might happen (and very often …

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PayDock provides more value for both customers and gateways

We love solutions where everybody wins Building PayDock we noticed many of us typically experienced gateway discomfort when, with our existing (or proposed) payments provider, the functional set didn’t fully meet current or emerging business needs. The juggling of many different criteria and the looking for the ‘uber’ service we actually needed without creating too much disruption or cost was hard. Very …

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Announcing: PayDock ‘Balaton’

New week, new updates, new value. We’ve got some tasty treats for you in the latest release – including Pre-Card-Expiry Notifications and support for NAB Transact. This is great news if you’re an existing Transact customer or looking for the right gateway partner to grow with. Pending-expiry Notifications mean you can pre-emptively connect with your customers/donors and avoid …

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Announcing: PayDock ‘Geneva’

So yeah, We’re pretty fixated on delivering a platform that builds ever more value into your payments experience. ‘Geneva’ is no exception, but we’ll let the release speak for itself – see below. As always, we’re here for you,   The PayDock team   API Release (v1.1.9) Create refund-event notifications (Notifications API docs) Refund Requested Refund Failed Refund …

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2015 Payment Gateway Survey

If you could use one word to describe dealing with payment gateways what would it be?   A cornerstone of doing business online, and taking payments through web apps, websites, or now even in-store, is having the right infrastructure to support your business. Key to this is having a payment gateway.   Payment gateways are …

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PayDock Now Live

After 2.5years of development, and a lot of sweat, we have launched! The team has worked so hard with a vision to make online payments easier to setup, manage, and maintain with less cost than traditional approaches. Businesses and nonprofits are often limited in their ability to drive real-time engagement and manage their one-off and …

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If you could fix one thing with your payment gateway what would it be?

In May and June we conducted the 2015 Payment Gateway Survey, we wanted to know what people thought of their payment gateways, and how they would improve on what they were offered. It was an eye opening survey, with some of our assumptions challenged, and others reinforced. We heard from businesses, developers, and nonprofits – …

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How to enable a best-practice ‘redundant’ payments approach

With all the issues at NAB’s online payment service recently… @NAB Man my customers are angry and rightly so its been nearly 24 hours. Give us a timeframe please. — Muscle Box (@Muscle_Box_me) June 2, 2015 Which also affected Secure Pay customers… Why @NAB payments portal fix was so disastrous is still a mystery @braintree …

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TRANSAXED: Online Businesses Lose Thousands From NAB Transact Outages

NAB’s Transact has continued to prove unstable as the credit card payment system had an outage on Tuesday. Retailers are up in arms about thousands of dollars in lost sales, business owners and executives have taken to Twitter to vent their frustration. @NAB Man my customers are angry and rightly so its been nearly 24 …

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