HSBC Head of Product joins Paydock

Paydock, an enterprise-grade payments orchestration platform appoints Jenela Gunasekaran as its Chief Product Officer. This significant appointment emphasises the increasingly recognised role of payments orchestration as well as Paydock’s leadership in the sector.

Jenela brings over 16 years of experience across product, technology, and financial services to her new role at Paydock. She joins from HSBC where she held the role of Head of Product at its mobile payment service PayMe in Hong Kong for almost three years and led a team of product managers, engineers and tech writers to launch online payments for merchants and numerous distribution models for partners, serving over 2.3 million PayMe consumers.

Prior to her role at HSBC, Jenela spent over five years as Principal Product Manager at PayPal where she was responsible for multiple products focused on minimising seller fraud and credit risk across geographies. In this role, she partnered with global business units and policy makers to create product vision and lead multi-year product strategies and a scalable and robust platform to deliver business positive outcomes for PayPal. 

Commenting on the appointment, Robert Lincolne, founder and CEO of Paydock, said: “We are delighted to be able to attract such high calibre international talent to our team. Innovation sits at the heart of Paydock and our market-leading team, product and services is a testament to this. Jenela’s expertise will undoubtedly add significant value and competitive advantage to our offering. 

Jenela is passionate about creative use of technology to build inclusive and sustainable products. She has vast experience in e-Commerce, Digital Payments, Fraud and Credit Risk, API as a Product and Software Application Life-cycle Management.

Commenting on her appointment, Jenela Gunasekaran said: “With accelerated digitisation and businesses eager to rapidly adapt to changing consumer preferences, Paydock’s payment orchestration is uniquely positioned to play a pivotal role in helping businesses offer fast, secure, reliable, and a cost effective payments experience to their consumers in their preferred mode of payment. I am very excited to join the incredibly talented team at Paydock and I look forward to driving further innovation on the platform.”

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