PayDock has partnered with Digital Junction to produce a seamless plugin for the popular WHMCS platform broadening the accessible gateway support from approximately 30 to over 50. WHMCS is trusted by over 35,000 customers in over 200 countries and with PayDock web hosts will be able to better work with current and new payment service providers. Digital agencies, internet …
WHMCS Plugin for PayDockRead More »
PayPal recurring payments are dead easy on PayDock. Online merchants can access rich recurring functionality, improve their brand experience and reduce internal time, cost and effort when taking and managing recurring payments through PayPal with PayDock. PayPal is a vital part of the payments ecosystem, with over 7bn transactions processed during 2017 (Statista). If you …
PayPal Makes for Easy Recurring Payments with PayDockRead More »
Closing the payments loop Our mission to accelerate payments innovation and improve our customers’ bottom line has taken a significant leap forward this week with the release of our Split Payments integration. As our first live payouts/transfers feature, merchants are able to further reduce cost and grow their businesses with efficient and cost effective payments …
PayDock Announces ‘PayDock Transfers’ with Split PaymentsRead More »
Interview with Andrew and Rob about payments, Fintechs in Australia and what disruption really is. The interview was held in the PayDock Sydney offices on 26th September 2018 with Andrew Stein, Founder and CEO of Payreq, and Rob Lincolne, Founder and CEO of PayDock. Those two experts went very deep into various topics around payments, tech and business. If you …
Interview with Andrew Stein (Payreq) and Rob Lincolne (PayDock)Read More »
How PayDock and The Fundraising People are raising the bar in charity donations The Fundraising People are an ethical fundraising organisation and have been successfully helping charities secure regular giving donors through face to face campaigns in Australia and New Zealand since November 2008. In order to better increase the return for-cause organisations receive from face to face …
Raising the bar in charity donationsRead More »
Startup/Angels have invited PayDock Founder Rob Lincolne to get on stage at their upcoming community event on 10th May in Sydney. Rob will share about the PayDock story, the impact we’ve been having and also how we’ve grown since winning the B2B Rocks competition last year which was hosted by these guys. As the Founder …
Startup&Angels Event 10th MayRead More »
Good news for our eCommerce friends; Managing eCommerce payments has just become easier with the release of our first WooCommerce plugin. Get access to one of the world’s largest online shopping frameworks with the flexibility and ease that PayDock provides ensuring your customer’s checkout experience to be seamless and beautiful – no matter what payment …
WooCommerce Plugin ReleaseRead More »
Managing a team’s permissions and access to sensitive customer and payment data in an increasingly complex payments world has traditionally been complex and difficult. With new payment methods entering the market and different providers providing different logins with different permissions, managing an organisational-wide policy has been difficult… until now. As one of our most asked for …
Multi user access and role managementRead More »
Customer loyalty is the success of a business in maintaining a long term relationship with the customer. When a customer is loyal, they are likely to return to the brand to make purchases. It can also be described as ‘brand loyalty’. With 82% of adults loyal to brands and 84% loyal to retailers, building up brand …
What is customer loyalty and how to maintain itRead More »
SMS (Short Message Service) is one of the most reliable and influential communication mediums in the market today, with around 82.1% individuals saying that they open every SMS text message they receive. How you can take advantage of the trends in SMS messaging? SMS messages have an overall 98% open rate, compared to a 20% open rate …
How to use SMS notifications to expand your businessRead More »
A recent survey by the RBA (Reserve Bank of Australia) detailing records about every transactions individuals made for a week, as well as value, payment method, channel (online or in person) and type of merchant provided key information about Australian payments preferences and attitudes. Cards Australia is among the top-ten non cash markets in the …
How do Australians pay?Read More »
China’s eCommerce market is expected to record a compound annual growth rate of 23% through to 2020. China’s movement from being cash dominated straight to mobile payments has been attributed in part to the late mover advantage. Since China does not have an entrenched credit card culture, the jump from cash to mobile was much …
Key Trends In The Growth of Payments In ChinaRead More »
The World Payments Report reported that global non cash transaction volumes grew 11.2% during 2014-15 to reach 433.1 billion, the highest growth of the past decade, and slightly above last year’s prediction. Developing nations increased global non-cash transaction share, with two regions in particular fuelling this growth. Asian countries experienced impressive growth in non-cash transactions …
2017 World Payments Report SummaryRead More »
From prehistoric systems of barter and trade to simple forms of currency, and paper cheques to little plastic cards, it is evident that payment methods are constantly evolving. The modern rise of new alternative payments methods (non cash methods of transaction) such as E-wallets, digital currency, mobile payment methods and so forth can be seen …
Buy Now, Pay Later: How to Generate More RevenueRead More »
What is checkout friction? Checkout friction is anything that stands between your customer wanting a product and being able to purchase it. This includes things that slow down the process, including typos, slow loading pages, pop up ads, sign up processes or even things that stop the purchase altogether, such as an outdated link on …
How to Reduce Checkout Friction for Your CustomersRead More »
What are recurring payments? Recurring payments are automatic payments deducted from a credit card or bank account on an agreed schedule (e.g. daily, weekly, monthly). Recurring payments are useful for a wide range of payments – such as subscriptions for magazines, membership clubs and utilities bills. What are the advantages for merchants? Decreases late or …
A Quick Guide to the Advantages of Recurring PaymentsRead More »
PayDock would like to congratulate SumoSalad on winning Best Innovation in the Health Category at the prestigious QSR Media Detpak Awards for its My Sumo app! Launched in January 2017, the app allows customers to create and pay for their own salads and wraps before picking them up in-store. When designing, SumoSalad needed to ensure …
PayDock and Round Table Apps Help SumoSalad Win QSR Media AwardRead More »
According to Statista, the global average cart abandonment rate for the second quarter of 2016 was 74.52%. This means that out of 100 potential customers, 75 are leaving for reasons such as “extra costs too high”, “the site wanted me to create an account” and a “too long/ complicated checkout process”. Yet, the high cart …
How to Combat Cart Abandonment Rates EffectivelyRead More »
Easy and automated access to alternate payment types increases conversion – yet traditionally has been something of a challenge for merchants. Wiring in new (or multiple) gateways, stitching back-end integrations and layering accounting and reconciliation processes often means the cost-to-benefit ratio stops stacking up even before you’ve even begun. So, while we know the payment structures on payment types such as direct-debit are attractive …
Direct Debit Recurring – Save Money, Earn MoreRead More »
Q: What’s the value of a backup gateway? A: You never know till it’s down. Today, one of our valued customers, ‘Mitch’, had an experience where his payment gateway’s production API was unresponsive. Orders were coming in and hitting a brick wall. While we understand there’s a range of reasons why this might happen (and very often …
Global payment management across a distributed giving-base can be hard if you’re an international NFP. Factor in local fundraising offices, currencies and admin you can be taking (and managing) money all the way from India to the UK and USA. We know that using only a single ‘super’ provider rarely delivers the best value to …
Why PayDock empowers global Not-for-Profit fundraisingRead More »
We love solutions where everybody wins Building PayDock we noticed many of us typically experienced gateway discomfort when, with our existing (or proposed) payments provider, the functional set didn’t fully meet current or emerging business needs. The juggling of many different criteria and the looking for the ‘uber’ service we actually needed without creating too much disruption or cost was hard. Very …
PayDock provides more value for both customers and gatewaysRead More »
New week, new updates, new value. We’ve got some tasty treats for you in the latest release – including Pre-Card-Expiry Notifications and support for NAB Transact. This is great news if you’re an existing Transact customer or looking for the right gateway partner to grow with. Pending-expiry Notifications mean you can pre-emptively connect with your customers/donors and avoid …
Announcing: PayDock ‘Balaton’Read More »
So yeah, We’re pretty fixated on delivering a platform that builds ever more value into your payments experience. ‘Geneva’ is no exception, but we’ll let the release speak for itself – see below. As always, we’re here for you, The PayDock team API Release (v1.1.9) Create refund-event notifications (Notifications API docs) Refund Requested Refund Failed Refund …
Announcing: PayDock ‘Geneva’Read More »