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Contents

WooCommerce merchant manual

Welcome to Paydock WooCommerce Payment Extension! This guide walks you through installing and configuring the Paydock plugin on your site.

Validated Versions


The Paydock WooCommerce Payment Extension has been tested and validated to work with the following versions:

  • WooCommerce: 8.3 to 8.8
  • PHP: 7.4 to 8.2

Please note, our extension has not been tested for compatibility with any third-party plugins.


Important Information: Paydock has not yet extended testing beyond the versions listed in this section and has no plans to validate the extension against all versions of WooCommerce, PHP or available third-party plugins. We have no knowledge of the correct functioning of the extension with versions outside of those listed above. If you choose to use the extension with an unvalidated version of WooCommerce, PHP, or with any third-party plugins, please be aware that Paydock cannot confirm that the extension will work correctly and Paydock may not be able to provide the support necessary to ensure that the extension is able to function properly.

For the best experience and full support, we recommend using the validated versions specified above.

Install the plugin


Start with installing the Paydock plugin. There are 2 methods available for you:

  • Installation using the WordPress Directory

  • Installation by Uploading a ZIP file

Install using the WordPress directory

  1. Log in to your WordPress dashboard

  • Open your web browser. Go to the WordPress site and log in with your administrator credentials.

Login screen
  1. Navigate the plugin menu
    Find and click “Plugins”→ “Add New” from the left sidebar in the dashboard
  1. Search for Paydock
    The “Add Plugins” page has a search bar. Type “Paydock” into this search bar and press Enter.
paydock
  1. Install the plugin
    The Paydock plugin is listed in the search results. Click the “Install Now” button next to the plugin. WordPress then
    downloads and installs the plugin.
  1. Activate the plugin
    Once the installation is complete, a button appears in place of “Install Now” labelled “Activate”. Click the button to activate Paydock on your site.

Install by uploading a ZIP file

  1. Download the plugin
    Download the Paydock ZIP file. Ensure you know where the downloaded file is saved on your computer.


  2. Log in to your WordPress dashboard
    Open your web browser. Navigate to your WordPress site and log in with your administrator credentials.
Login screen
  1. Access the plugin menu
    Once logged in, navigate to the left sidebar and click “Plugins” followed by “Add New” at the top of the page.
  1. Upload the plugin
    The “Upload Plugin” button is located at the top of the “Add Plugins” page. Click on it to proceed.
upload plugin

  • Click the “Choose File” button and navigate to where you saved the Paydock plugin ZIP file. Select the file and click “Open”.

choose file
  1. Install the plugin
    With the file selected, click the “Install Now” button to upload and install the plugin.
  1. Activate the plugin
    After the installation, you will be taken to a new page. Click the “Activate Plugin” button to activate Paydock on your site.

Configure the plugin

  1. Open the payment methods page

    Navigate to the left sidebar and click “WooCommerce” followed by “Settings”, then select the “Payments” tab.
select payments tab
  1. Open plugin configuration
    Press “Manage” to access the configuration page.
enable and manage

The Configuration page displays as follows:

Config

 3. Explore the configuration structure

Live | Sandbox connection

The “Live Connection” and “Sandbox Connection” tabs have the same structure.

To configure the plugin for test transactions, select the Sandbox checkbox on top of the “Sandbox Connection” tab. This ensures that all transactions are processed in a sandbox environment, allowing for safe testing without affecting your live operations.

Field Data Purpose
Connection to Paydock

Selection out of:

  • Public and Secret Keys

  • Access Token

 Method of connecting to Paydock API.
Public Key public key This key is used for authentication to ensure secure communication with the Payment Gateway. You must fill it out only if the API and Widget Token has not been entered.
Secret Key secret key This key is used for authentication to ensure secure communication with the Payment Gateway. You must fill it out only if the API and Widget Token has not been entered.
API Access Token access token This token authorizes API transactions. Only populate this field if the API Public Key and API Secret Key are not entered.
Widget Access Token widget access token This token authorizes Widget transactions. Only populate the field if the API Public Key and API Secret Key are not entered.